Used by Trusted Clients Across Canada
Learn More About VivaCitadel FOIs Features
The Future of FOI Request
FOI Request Dashboard
Gain total visibility into your Freedom of Information workflows with our intuitive FOI Request Dashboard. Being able to see all the request details in one place makes it incredibly easy to track FOI requests while actively processing them. Keep track of all request related details and monitor progress in a centralized view, empowering your team to work with speed, accuracy, and confidence.
AI-powered Document Deduplication & Redaction
Streamline Freedom of Information requests with VivaCitadel’s intelligent platform. Our AI-powered redaction automatically detects and secures Personally Identifiable Information (PII) in seconds, keeping sensitive data safe. Combined with deduplication that automatically removes redundant files, your team will eliminate bottlenecks, ensure privacy compliance, and save countless hours of manual review.
Centralized Communication Platform
Streamline your correspondence with our centralized communication platform. Our easy-to-use system lets you easily send out letters and bills, keeping your outreach organized. By consolidating all your workflows into one secure hub, your team will eliminate communication bottlenecks, ensure timely delivery, and save countless hours of manual processing.
Built in Payments, Invoices, and Billing
Accelerate your financial workflows with our built-in payment, billing, and invoicing tools all accessible in the ‘Fees’ tab. Easily create, manage, and send custom invoices directly within the app, eliminating the need for external software. Centralize your financial processes to ensure faster payments and seamless operations.
Custom Letters and Communications Templates
Simplify your outreach by creating custom letter and communication templates for any occasion, all easily managed right from your ‘Settings’ tab. Whether you need standard notices, billing reminders, or specialized responses, you can build a diverse library of reusable formats. This eliminates repetitive work, ensures consistent messaging, and drastically speeds up your document creation process.