Used by Trusted Clients Across Canada
The Future of PIR Request
Learn More About VivaCitadel FOIs Features
PIR Reuest Dashboard
Optimize your property record fulfillment process with the VivaCitadel PIR Dashboard. Review request tiers, property details, and authorization statuses in one complete sidebar while drafting customer communications and attaching vital files, from zoning and bylaws to building permits. Manage every response with complete clarity, accuracy, and confidence.
Integrated Payments & Billing
Achieve full municipal cost recovery effortlessly. Process secure payments, generate automated invoices, and manage billing directly within the platform. Eliminate the need for third-party financial juggling and ensure every transaction is tracked and fulfilled with complete accuracy.
Digital Signatures & Authorizations
Keep requests moving quickly without the paper trail. Integrate digital signature workflows and secure authorization file uploads directly into the process. Enable requestors, property owners, and strata councils to provide instant consent, eliminating the bottleneck of manual forms.
File Digitization
Bridge the gap between past and present. Easily modernize physical records by converting paper archives into digital formats. Equip your team to deliver property information seamlessly to applicants through a secure, modern digital portal.
Automated Record Retrieval
Eliminate repetitive tasks and accelerate service delivery. VivaCitadel PIR automates up to 70% of the fulfillment process by instantly locating and retrieving requested property records, drastically cutting down on manual administrative work so your team can focus on higher-value tasks.